Personal Data

Privacy Policy

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Introduction

This privacy policy outlines how we handle your personal information across all platforms we operate, including our website, applications, and any other services provided by Oxford Enlight Education ("Services"). Our primary website is www.oxenlight.com ("Website").

This policy governs the handling of personally identifiable information, such as your name, email address, phone number, payment details, and other similar data ("Personal Data"). If data cannot be used to identify you (for instance, if it has been anonymized), this policy does not apply.

As our data handling practices evolve or our privacy policies are updated, we may revise this policy. We reserve the right to amend this Privacy Policy and our Terms of Use at any time, for any reason, without prior notice, except for the posting of the amended Privacy Policy and Terms of Use on our Website. Regularly reviewing our Website for the most current version of the policy is recommended.

Who We Are

References to 'we', 'our', or 'us' pertain to Oxford Enlight Education. Our main office is located in London, and we operate internationally. For any inquiries, please contact us at hello@oxenlight.com.

How We Collect Your Data

When you use our Website or Services, we collect Personal Data in several ways:

Direct Information: When you interact with certain parts of our Website or use our Services, we may ask you to provide Personal Data. This includes registering for events, filling out forms, participating in webinars, applying for jobs, or reaching out for support. While you are not required to provide this information, not doing so may limit your ability to use certain features of our Website or Services.

Automatic Data Collection: We automatically collect certain information when you visit our Website or use our Services. This includes your IP address, general location, browser type, operating system, and device type. Additionally, we gather data on how you navigate our Website and Services, such as the pages you visit and the links you click. This information helps us understand how you use our Website and Services, enabling us to enhance your experience. We use cookies, web beacons, and similar tracking technologies to collect this information.

Oxford Enlight Education may record the third-party websites you visit when you click on links from our Website. We do not track users across third-party websites or provide targeted advertising, so Do Not Track (DNT) signals do not apply to us.

Third-Party Information: In addition to data collected directly from you, we may obtain Personal Data from other sources, such as publicly available information or trusted third parties like marketing and research partners. This supplemental information helps us better understand, personalize, and improve our Services. We only process Personal Data in the following circumstances:

  • To fulfill a contract with you.
  • When we have legitimate interests that are not overridden by your rights.
  • To comply with legal obligations.
  • With your consent.

How We Use Your Data

We may use your Personal Data to:

  • Operate and maintain our Website.
  • Diagnose issues with our servers, manage our Website, analyze trends, track user movements, and gather demographic information to tailor our Website to better suit user needs.
  • Understand the needs and interests of our students and their guardians to improve our Services.
  • Provide information about our events and related Services.
  • Prevent and detect fraudulent activities, ensuring fair use of our Website and Services.
  • Fulfill any other legitimate purposes.

How We Share Your Data

Oxford Enlight Education may partner with third parties to promote our Services on their websites. If you show interest in these Services, you may need to provide Personal Data to receive more information. In some cases, the third party will collect this data and share it with us at your direction. In other instances, we will collect the data and share it with the third party, who will then use it in accordance with their privacy policy as well as ours.

Our Website also integrates with social media platforms like Facebook, Instagram, and Twitter. If you choose to share content from our Website through these services, review their privacy policies. If you are a member of these platforms, the interfaces may connect your site visit to your Personal Data.

We may disclose information to third parties in the following cases:

  • To comply with legal requirements such as subpoenas or similar legal processes.
  • When we believe in good faith that disclosure is necessary to protect our rights, your safety, the safety of others, investigate fraud, or respond to government requests.
  • If we are involved in a merger, acquisition, or sale of assets, you will be notified via email and/or a prominent notice on our Website about any change in ownership or uses of your Personal Data, along with any choices you may have regarding your data.
  • With your prior consent.

International Transfers

When we share your data, it may be transferred to and processed in countries other than where you reside. These countries may have different data protection laws. We ensure that your Personal Data remains protected by implementing appropriate safeguards when it is transferred internationally.

Security

We take the privacy of your data seriously and employ physical, technical, and administrative measures to protect it. Our security practices are regularly updated and tested. Access to your Personal Data is restricted to employees who need to know the information to provide benefits or Services to you. Our employees are trained on the importance of confidentiality and privacy, and we enforce disciplinary measures to uphold these standards.

While we strive to protect your Personal Data, no method of transmission over the internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.

Retention

Personal Data collected by Oxford Enlight Education is stored on our servers and those of cloud-based database management services we engage. These services are globally distributed and managed by professional teams. We retain your data for the duration of your relationship with us and for a period thereafter to allow you to resume your relationship, analyze data for our operations, and for historical and archiving purposes (such as complying with legal, tax, and accounting requirements). For details on where and how long your Personal Data is stored, and on your rights of erasure and portability, contact us at the address below.

Your Rights

As the owner of your Personal Data, you have specific rights regarding it. Oxford Enlight Education may periodically send you marketing communications using the Personal Data you provide. You can opt-out of these communications at any time by following the unsubscribe link in the communication or by emailing hello@oxenlight.com.

You also have the right to:

  • Know what Personal Data we hold about you and ensure it is accurate and up to date.
  • Request a copy of your Personal Data or ask us to restrict processing or delete it.
  • Object to our continued processing of your Personal Data.

To exercise these rights, contact us at the address below. We will respond to your request within a reasonable timeframe. If we cannot fulfill your request promptly, we will provide a date by which the information will be provided. If your request is denied, we will explain the reason.

How to Contact Us

For inquiries about the Personal Data we hold, exercising your rights, or questions or feedback on this policy, our Website, or Services, please contact us at hello@oxenlight.com.

Oxford Enlight Education Privacy Compliance Policy for Children Under the Age of 13

Purpose

Oxford Enlight Education is committed to protecting the privacy of our users, especially children under the age of 13. We adhere to various international regulations, including the Child Online Privacy Protection Act (COPPA), the UK's Children's Code, the General Data Protection Regulation (GDPR) in the European Union, and other applicable child privacy laws worldwide. This policy outlines how we comply with these regulations and ensures that the personal information of children is handled with the utmost care and confidentiality.

Information Collected

We respect the privacy of children and collect only the personal information that is reasonably necessary for them to participate in our educational services. This information may include:

  • First name and last name
  • Contact details (email address and phone number)
  • Information related to education, academics, testing, activities, awards, personal development, and intended majors & careers
  • Demographic information
  • Identifiers such as information held in a cookie or passively collected

Cookies

Cookies are small data files that are sent to your browser from a website’s computers and stored on your device. Oxford Enlight Education uses cookies to enhance the user experience on our websites. We use cookies for session management and to ensure security and integrity during use. Our cookies do not store personal information permanently, and users are required to log in again after a period of inactivity to protect their accounts.

Use and Sharing of Information

The personal information we collect from children is used for the following purposes:

  • Record keeping
  • Enabling participation in educational activities and services on our websites
  • Performing necessary educational services

We do not share children's personal information with third parties except those who provide essential support for our internal operations, such as contractors offering fulfillment services or technical support. All third-party service providers are required to maintain the security and confidentiality of personal information and are prohibited from using the information for any other purpose.

Parental Rights

Parents or guardians have the right to:

  • Review their child's personal information
  • Request the deletion of their child's personal information
  • Refuse further collection or use of their child's personal information

To exercise these rights, a parent or guardian can contact us at hello@oxenlight.com. Parents can consent to the collection and use of their child's personal information but can still refuse its disclosure to third parties.

Compliance with International Regulations

Oxford Enlight Education complies with the following regulations:

  • Child Online Privacy Protection Act (COPPA): We adhere to COPPA requirements by obtaining verifiable parental consent before collecting personal information from children under 13 in the United States and by providing parents with the ability to review and delete their child's information.
  • UK Children's Code: We follow the Age Appropriate Design Code in the UK, ensuring our services are designed with children's best interests in mind, providing high standards of data protection.
  • General Data Protection Regulation (GDPR): For children within the European Union, we comply with GDPR requirements, which include obtaining parental consent for children under 16 (or a lower age specified by member states), providing transparent information about data collection, and ensuring data protection rights are upheld.
  • Other International Regulations: We are committed to complying with child privacy laws in other jurisdictions where we operate. This includes respecting local data protection laws and ensuring that our practices meet international standards.

Security Measures

Oxford Enlight Education employs robust security measures to protect the personal information of all users, especially children. We use encryption, secure socket layer technology (SSL), and other security protocols to safeguard data during transmission and storage. Access to personal information is restricted to authorized personnel who require it to perform their job duties.

Retention of Information

Personal information collected from children is retained only for as long as necessary to provide educational services and fulfill legal and operational requirements. Parents or guardians can request the deletion of their child's information at any time.

Updates to this Policy

We may update this policy from time to time to reflect changes in our practices or relevant regulations. We encourage you to review this policy periodically to stay informed about how we protect children's privacy.

How to Contact Us

If you have any questions, concerns, or requests regarding this policy or the handling of children's personal information, please contact us at:

Email: hello@oxenlight.com

Oxford Enlight Education is committed to providing a safe and secure online environment for all users, especially children, and to ensuring compliance with all applicable child privacy regulations worldwide.